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The Top 3 Talking Points for FM Leaders during and after the Coronavirus Crisis

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Joanne Crampton, Head of Thorn Baker Estates, Facilities & MaintenanceEarlier this month in our survey EFM Industry Overview: Coronavirus, What Is Your Opinion? We asked what your opinion was on how COVID-19 has changed the way you work (possibly forever), what long-term changes you thought would happen and what support you would need from your specialist EFM recruitment team. In this blog, we’re going to share our findings and see if you agree with them.

Joanne Crampton, Head of Thorn Baker Estates, Facilities & Maintenance

When we were all making predictions in January of how the year would look none of us could have predicted this. But, from this experience we can definitely take a lot of positives –I know that as a team we’ve grown and adapted not only the way we run our office, how we support our clients and candidates but how we see our friends and family as well. And we know from our survey results that you’ve adapted too...

It’s shown that in times of pressure we can (and do) rise to the challenge, our core values as a business have been a strong foundation and there’s no doubt that as a team we are positive-minded, solution-focused and people-driven.

In our survey results:

FM Businesses Have All Pulled Together during the Crisis

FM Businesses Have All Pulled Together during the Crisis

 

 

 

 

 

 

 

 

 

 

Nearly 40% of the people we surveyed answered that the positivity of colleagues pulling together was the best aspect. This result is something that we can fully relate to – it shows that in a crisis having the right people on board your team will not only produce great work but it lifts everyone’s spirits. Over the last few weeks who hasn’t needed or appreciated that?

A very close second with 35% was the change of work pattern – working from home, no commute etc. As a business, this has been, forgive the slightly dramatic phrase, revolutionary. Working from home as a recruiter at one point would’ve been a scary prospect – would people answer calls, would they be as productive? The simple answer is yes. What seemed scary no longer is, we have all dropped our commutes and this has vastly improved our work-life balance. I’m sure that for those of you working from home as well would agree (as you have on the survey!). In the long term, this is very well likely to change how we work as a business in terms of being based in an office. 


Goodbye to the Commute! We're All Going to Be Working from Home a Lot More

Goodbye to the Commute! We're All Going to Be Working from Home a Lot More

 

 

 

 

 

 

 

 

Again our top answers are close. In terms of the long term changes you thought would happen in your business over half of you said that where possible staff would be working from home in the long term. As I mentioned above this is something we are looking at for sure, there are just so many positives to working from home compared to negatives. Employee health has to be paramount and this covers Coronavirus through to mental health.

Just behind this answer was changing business to focus on new revenue streams. Being adaptable is key to making It through the Coronavirus – the companies that can adapt, learn and grow to suit their client base will succeed. Not only will they improve by offering more support where it’s needed but you may also find a new niche within the industry that you never thought you’d love.

Your Specialist Recruiter Is a Mine of Information and Top Tips

Your Specialist Recruiter Is a Mine of Information and Top Tips

 

 

 

 

 

 

 

 

And finally (but most importantly for us) what would you like to see from us in the future. Asking this question is vital for us, the best way for us to grow as a team is to ask for feedback from you.

By a landslide, our top response was that you’d like us to share best practice and advice from other clients. This is definitely something we love to do – and I can feel another blog coming on already from this answer alone…

We’re all in this together and sharing best practice and top tips is key – do you have a great tip we could share? Maybe you’ve had some great feedback from your team about a new process you’ve put in place. Let us know in the comment section below or give us a call, we’d love to get your feedback!