Connecting you with the best Building Services & Maintenance Engineers

HOW DID WE SOLVE THEIR CANDIDATE ATTRACTION & PRE-ASSESSMENT PROBLEM? Laura Billinghurst: Building Services & Maintenance Consultant Arthur McKay - an Atalian Servest company - is a global integrated facilities management service. As a business, they were having problems with candidates not being properly assessed for their jobs, this led to them not turning up to interviews. The cost to them was that Managers were having whole days wasted, some days three-four interviews were no shows. They were receiving pressure from their clients because these jobs weren't being filled. As a specialist in FM I already understood the qualifications they needed, but what was really required was to understand the cultural fit, and how this could be a positive career move for a candidate. I went to meet the hiring team and sat down with them to really understand their contract and what made it a great place to work. This, in turn, freed their Managers up to focus on their actual role instead of waiting for un-prepared candidates. The end result was a quick turnaround for the team, consistent management of the recruitment process, and most importantly they hired a brilliant Engineer for their team. HOW DID JOHN FEEL? John Belsham: Contracts Manager 'After an initial meeting to discuss the specific requirements of the contract and positions involved it was clear Laura had picked up on the important factors, 24/7 contract, flexible approach to hours, Security Clearance, Quick response to urgent callouts etc. Laura also picked up on the points that could convince candidates over other positions they were being interviewed for. i.e easy to park on clients sites, a good client that respected the engineers. CV’s started to arrive and were shortlisted to a high quality. There was good communication with candidates to ensure they were really interested in the role, all candidates selected for interview attended, something other agencies did not seem to be in control of. When candidates were selected all paperwork and information was chased in and successful candidates were all suitably briefed between Thorn Baker and our HR department for their first day’s work. How would I describe working with Thorn Baker EFM in three words? Flexible, quality and reliable.'

Your latest EFM newsletter is out now It's been a busy month for the FM sector; with GDPR, World FM Day celebrating everything that's great about our industry, ISO 41001 arrived - how have the changes affected your business? Joanne Crampton, Head of Estates, Facilities & Maintenance rounds up the last month for you... ''It’s been another busy month for you FM professionals. Whilst we’re still dealing with the fall out of the Carillion collapse and its impact on the industry, the discussion has now moved on to other potential disruptions to facilities management. The big talking point this month is GDPR and what its effects will be across the facilities and property sector; the emergence of ‘workplace’ as part of facilities management and a potential name change for BIFM, and the new ISO management systems standard for Facility Management. We’re also talking to hard services/building services maintenance businesses about their plans for the new 18th Edition electrical changes (published in July) and how this affects their businesses.'' Read your news in full by clicking here What else has been happening in the FM sector? ISO 41001 is here. Do you currently outsource FM? How will this affect not only your approach to compliance but your process as well? Requirements, with guidance for use, have been published to help FM teams achieve more efficiency in their work. Drawing on international best practice, the new management system standard constitutes a benchmark for developing and driving an effective strategic, tactical and operational FM regime. World FM Day 2018. My team are celebrating World FM Day - are you? World FM Day will be celebrated on the 16th of May the day celebrates the importance of not only the FM profession but the people that work in it (you!). This years theme will be highlighting how facilities management plays an integral role in positive customer, client and employee experience in all sectors, whether it is residential, sport, workplace, healthcare or any other. How are you planning to celebrate do you need some inspiration? Leaner and meaner estate management. Did you know that the government central estate vacancy rate has been reduced by 40% over the past 5 years? With a combination of vacancy reduction rate as well as a reduction in the size of the central estate the team will have seen some exciting changes in their operating costs, but how much? The State of the Estate 2016/17 report looks at all of the key numbers and facts, click below to read more. Read your news in full by clicking here Want the latest facilities management and maintenance news, jobs and updates? Subscribe here!