What's in it for you? 

• Immediate start with temp to perm opportunities 
• Paying up to £9.50ph 
• Attractive Monday - Friday 9am - 5pm working hours
• Free parking on site 
• The opportunity to work for a fantastic company with endless opportunities 

Main Duties and Responsibilities:

• Producing regular reports from the software systems and/or via manual systems such as excel to a high standard in a variety of formats (e.g. Word, Excel).
• Taking incoming calls, and make outgoing calls, to/from clients and customers and respond in an appropriate manner.
• Booking in appointments for engineers 
• Using inhouse system to plan in work 
• Updating asset/site registers where required and produce asset/site reports for internal and external clients

This role will require someone with: 

• Previous Helpdesk or Planning experience
• Highly competent with Excel 
• Competent IT user (MS office)
• Experience using Maximo (desirable)
• This role heads up a new team dedicated to a new and critical client contract, proven experience in a similar contact centre role is desirable and is previous industry experience.
• Experience of MS Office and Windows platforms including a good working standard knowledge of Excel.
• Previous experience of working with Client systems.
• Excellent accuracy and attention to detail is essential.
• Clear and confident communicator, both verbal and written.
• Ability to analyse data / information to apply to problem solving.
• Self-motivated, calm manner and able to work under pressure. 

If you are immediately available and looking for a temp to perm opportunity get in touch with apply via the link