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Job

Helpdesk Administrator

  • Location

    Waterbeach

  • Sector:

    Helpdesk & Support

  • Job type:

    Permanent

  • Salary:

    £18k per year

  • Contact:

    Sophie Butcher

  • Contact email:

    sophieb@thornbaker.co.uk

  • Contact phone:

    08444 060086

  • Job ref:

    65555

  • Published:

    over 1 year ago

  • Duration:

    Permanent

  • Expiry date:

    2019-03-18

  • Startdate:

    24/3/19

Helpdesk Administrator in Waterbeach.

25 Days holiday.

Competitive Salary.

Additional day off for your birthday.

Who

A leading M&E services contractor based inCambridge, who continually deliver a first class service to clients.

Why

  • Monday – Friday
  • 40 hours per week.
  • Private medical insurance.
  • Perkbox discounts.
  • £18,000 salary.

Key Skills

  • Previous experience in a customer service role, ideally in the HVAC industry.
  • Excellent communication skills, empathy and ability to influence.
  • Ability to multi-task, work to deadlines, prioritise workload.

Key Responsibilities

  • First point of contact for customers, both over the phone and email.
  • Working alongside sub-contractors to coordinate resolution of issues.
  • Updating trackers, reporting job status and progress.
  • Managing a daily diary for workforce.

Interested

  • Apply now
  • Call 07814 516 220
  • Email your CV to sophieb@thornbaker.co.uk