£20k per year + 34 days holiday
3 months ago
Available now – Customer Service Assistant – Permanent opportunity - £20,000 – Chesterfield.
Are you looking to work with a company that genuinely put people at the heart of everything they do? This role will see you working for a leading housing association who manage over 8000 properties in the North Derbyshire/South Yorkshire Region. Please read more about this great new permanent opportunity and apply today with your CV.
What’s in it for you?
- A basic salary of £20,000 – rising to £23,000 with service
- 26 days holiday plus bank holidays – With an option to buy an additional week – Holiday entitlement will also rise with service
- Free on-site parking
- A fantastic and friendly team
- An opportunity to join a company with fantastic prospects for growth and career development – training is booked in quarterly with regular catch-ups with your manager
This is a Monday to Friday role 37 hours per week. The hours are 8-4 & 9-5. As a flexible employer there is scope to work around these hours.
You will be working in a team of 12 from the Chesterfield Head Office. However, there is also long-term potential to spend some of your working week working remotely.
About your role:
- Pro-actively engaging with customers
- Liaising with internal stakeholders to ensure customer queries are dealt with and progressed
- Handling customer complaints and queries
- Recording customer feedback
- Ensuring that the health & safety and well-being of our customers is maintained to the highest standard.
- Experienced in a call-centre environment – handling a large number of calls
- Excellent communication skills
- Fantastic levels of customer service and a desire to reach a positive outcome to any queries.
- Outstanding attention to detail and organizational skills
If this sounds like an opportunity you would like to take up then please apply today with your CV to email@example.com – Interviews will be held over the next 2 weeks.
Your Key Skills:
Customer Service Assistant, Customer Service, Customer Service Agent, Call Centre Operative, Inbound Customer Services.