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Case Study: The Floorbrite Group

case study, Soft Services

Case Study: The Floorbrite GroupHOW DID WE SOLVE THEIR PROBLEM ATTRACTING EXPERIENCED CANDIDATES?

Andrew McCafferty: Facilities & Soft Services Consultant

The Floorbrite Group are a family run business that specialises in commercial cleaning and facilities services primarily across the North West.

As a business, they were struggling to attract the right calibre of candidates to their live jobs - mostly because they lacked the experience required.

As a result, areas were not covered in terms of Management staff and Operatives - this affected not only their business but relationships with their clients. As a company, they pride themselves on their client relationships so this could not continue.

I met with the team at their Head Office with the HR Director and Operations Director to discuss what problems they had encountered; poor rate of applicants, low presence outside of their geographical area and the overall quality of the applications they had received weren't what they were looking for.

The solution was our 15-point TalentMatch system, combined with my speciality market and geographical knowledge and our market-leading Adapt database. The result is that their areas are now fully staffed and this in-turn has brought their client relationships back up to 100%.

HOW DID SARAH FEEL?

Sarah Robersin: Senior HR and Operations Coordinator 

'Our goal was to recruit Area Managers and Industrial Operatives - both had proven to be problematic. It's been great working with Andy, he offers lots of update throughout the process and we now have adequate cover in all of our regions.

Due to Andy's efficiency, I would definitely recommend his services. If I had to sum up working with him in three words it would be; efficient, detailed and professional.'


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